SeamlessHR Limited is an HR technology firm that focuses on assisting businesses in emerging areas to become more efficient and profitable by using HR technology.
Their eponymous product suite is a robust, cloud-based, end-to-end HR software that helps businesses manage their whole human resource process, from hiring through retirement. It caters to a diverse range of enterprises, from SMEs with less than 100 workers to big corporations with over 10,000 employees.
Applications are invited from all competent graduates, and they are encouraged to apply for the 2023 Graduate Internship Program at SeamlessHR Limited.
Job Specifications: Sales Academy Intern
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
As we expand our reach, we acknowledge the necessity of developing excellent sales personnel to fuel our development and success. We are looking for dedicated and passionate sales interns to join our dynamic sales team.
This program aims to identify and develop promising individuals who are passionate about sales, technology, and making a meaningful impact.
Job Responsibilities:
- Collaborate with sales team members to develop and execute strategies for closing sales deals.
- Conduct market research to find potential clients and prospects for expansion.
- Assist with the creation of sales materials, including presentations and proposals.
- Attend sales meetings and participate in training sessions to develop knowledge of best practices and sales techniques.
- Shadow experienced sales executives to learn about the sales process and gain hands-on experience.
- Support the sales team in managing and updating the customer relationship management (CRM) system with accurate and up-to-date information.
- Provide support to the sales team as needed, such as scheduling meetings or following up with customers, negotiating and learning best practices and customer interaction techniques.
- Contribute to the development of new sales processes and strategies.
- Communicate effectively with team members and customers to build relationships and drive sales.
- Continuously improve sales skills and knowledge through training and self-directed learning.
Qualifications and Requirements:
- Bachelor’s degree in business, marketing, or a related field (recent graduates may also be considered).
- 0 – 2 years of previous sales experience.
- Strong interest in pursuing a career in sales and a passion for delivering exceptional results.
- Excellent communication and interpersonal skills, as well as the ability to create rapport with customers and operate well in a team atmosphere.
- Self-motivated and eager to learn, with a proactive and positive attitude.
- strong time-management and organizational skills, with the capacity to set priorities and fulfill deadlines.
- Comfortable working with technology like MS Office suite (Word, Excel, PowerPoint) and with Customer Relationship Management (CRM) tools.
- Ability to adapt to a fast-paced and dynamic sales environment.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to maintain confidentiality and handle sensitive information in a professional manner.
Seamstar Persona:
To successfully become a Seamstar, you will have to:
- believe in our vision and mission;
- be smart and result-oriented;
- be honest;
- be respectful;
- be a good communicator;
- be kind, yet firm when necessary;
- be a good team player; and
- know how to have fun, and be willing to partake in team-bonding activities.
Benefits
Seamstar Perks:
- Seamless Perks:
- Competitive salary.
- On-site recreational/workout facilities.
- Tea/coffee whenever you work at the office.
- An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
- Airtime allowance.
- Career growth opportunity.
Job Specifications: React Native Developer
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
- We are actively looking for an experienced Mobile React Developer that can produce quality code and deliver results on schedule.
- You will be a member of a full-stack creative team that is in charge of all areas of continuous software development, from original specification through coding, testing, and releasing.
Responsibilities
- Use markup languages like HTML to create user-friendly web pages
- Optimize applications for maximum speed
- Work as part of a small team to build React Native iOS/Android applications
- Architect, build and maintain excellent React Native applications with clean code.
- Implement pixel-perfect UIs that match designs
- Collaborate with back-end developers and web designers to improve the usability
- Work with product managers to get feedback from and build solutions for users and customers
- Ensure high-quality graphic standards and brand consistency
- Write functional requirement documents and guides
- Create quality mockups and prototypes
- Help back-end developers with coding and troubleshooting
- Maintain and improve websites
- Stay up-to-date on emerging technologies.
Qualification and Requirement:
- Proven work experience as a Front-end developer
- Hands-on experience with markup languages
- Experience with JavaScript, CSS, and React
- Familiarity with mobile app testing and debugging
- In-depth understanding of the entire mobile app development process (design, development, and deployment)
- Understanding of layout aesthetics
- Familiarity with software like Adobe Suite, Photoshop, and content management systems
- Ability to function successfully in a fast-paced setting
- Excellent analytical and multitasking abilities
- An undergraduate degree in computer science or a closely related field is necessary.
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Job Specifications: Customer Support Analyst
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
- As a Customer Support Analyst, you will be responsible for training customers and managing the relationship throughout their entire life cycle.
- You will also be responsible for providing assistance and resolving issues for customers by addressing inquiries, troubleshooting problems, and providing timely and accurate solutions to ensure customer satisfaction.
Responsibilities
- Providing technical support to customers who encounter difficulties with SeamlessHR software applications.
- Respond to customer inquiries, concerns, and requests through various channels such as phone, email, live chat, or social media. Providing prompt and accurate information to address customer needs.
- Identifying and diagnosing customer issues and problems. Investigating the root causes of problems and working towards effective solutions.
- Assisting customers in troubleshooting technical product-related problems. Guiding customers through step-by-step processes to resolve issues. Documenting troubleshooting steps and maintaining knowledge base articles for future reference.
- Deeply understanding SeamlessHR products or services. Staying updated with new features, enhancements, and updates. Sharing product knowledge with customers to optimise their experience and usage.
- Managing and prioritising customer support tickets or cases. Updating ticketing systems with relevant information, progress, and resolutions.
- Creating and maintaining documentation for customer support processes, procedures, and frequently asked questions (FAQs).
- Proactively identifying opportunities to enhance customer support processes, tools, and systems. Collaborating with cross-functional teams to implement improvements.
Qualification and Requirement:
- Bachelor’s degree from any registered university
- 0 – 3 year work experience.
- Good interpersonal skill
- Comfortable working with technology.
- Strong written and verbal communication skills
- Ability to learn and adapt quickly to new processes and technology
- Experience working as a customer success/support intern or a similar role.
Seamstar Persona:
- To successfully become a Seamstar, you will have to:
- believe in our vision and mission;
- be smart and result-oriented;
- be honest;
- be respectful;
- be a good communicator;
- be kind, yet firm when necessary;
- be a good team player; and know how to have fun, and be willing to partake in team-bonding activities.
Benefits
- Competitive salary.
- On-site recreational/workout facilities.
- Tea/coffee whenever you work at the office.
- An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
- Airtime allowance.
- Career growth opportunity.
Job Specifications: Employee Experience Lead
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
As the Employee Experience Lead, you will be responsible for designing, implementing, and optimising programs and initiatives that enhance employee engagement, satisfaction, and well-being.
You will play an essential part in fostering a good and inclusive work environment that promotes productivity, collaboration, and employee growth.
Responsibilities:
- Develop and execute a comprehensive employee experience strategy that aligns with the company’s values, culture, and business goals.
- Conduct routine evaluations and review employee input to pinpoint problem areas and create action plans.
- Design and implement initiatives to enhance employee engagement, including recognition programs, wellness initiatives, team-building activities, and social events.
- Create and deliver effective onboarding and orientation programs for new hires by working with cross-functional teams.
- Employing methods and initiatives that foster a feeling of community and respect among all employees will help to foster a culture of diversity, equity, and inclusion.
- Collaborate with internal stakeholders to ensure effective communication channels and mechanisms are in place to facilitate employee feedback and address concerns.
- Partner with the internal stakeholders to ensure HR policies and procedures align with a positive employee experience and provide guidance on employee relations matters.
- Monitor employee satisfaction and well-being metrics and provide recommendations for improvements to management.
- Stay current on industry trends, best practices, and emerging technologies in employee experience to continuously enhance our programs and practices.
Qualification and Requirement:
- Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field (Master’s degree preferred).
- 3-5 experience as an Employee Experience Lead or in a similar role, with a focus on enhancing employee engagement and satisfaction.
- Strong understanding of employee experience principles, strategies, and best practices.
- Knowledge of employee engagement methodologies, including survey design, feedback analysis, and action planning.
- Excellent interpersonal and communication skills, with the ability to build strong relationships and collaborate effectively with stakeholders at all levels.
- Creative and innovative mindset, with the ability to design and implement employee experience programs that resonate with a diverse workforce.
- Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
- Analytical mindset, capable of interpreting data and metrics to drive informed decisions and measure program effectiveness.
- Familiarity with HRIS and employee engagement software/tools is preferred.
Seamstar Persona:
To successfully become a Seamstar, you will have to:
- believe in our vision and mission;
- be smart and result-oriented;
- be honest;
- be respectful;
- be a good communicator;
- be kind, yet firm when necessary;
- be a good team player; and
- know how to have fun, and be willing to partake in team-bonding activities.
Benefits
Seamless Perks:
- Competitive salary.
- On-site recreational/workout facilities.
- Tea/coffee whenever you work at the office.
- An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
- Airtime allowance.Career growth opportunity.
Job Specifications: Talent Acquisition Manager
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
As a Talent Acquisition Manager, you will play a critical role in attracting, developing, and retaining top talent within our organization.
You will be responsible for developing and implementing effective recruitment strategies, sourcing and screening candidates, and managing the end-to-end recruitment process.
Responsibilities:
- Develop and execute talent management strategies and initiatives, including talent acquisition, talent development, and succession planning.
- Collaborate with hiring managers to identify talent needs, develop job descriptions, and ensure a streamlined and efficient recruitment process.
- Source, attract, and assess qualified candidates using various recruitment channels and methods, such as job boards, social media, networking, and employee referrals.
- Conduct thorough interviews and assessments to evaluate candidates’ qualifications, skills, and cultural fit.
- Conduct reference checks and background screenings as required, ensuring compliance with company policies and legal requirements.
- Implement effective performance management processes, including goal-setting, performance reviews, and feedback mechanisms.
- Support the design and implementation of succession planning strategies to ensure a strong leadership pipeline.
- Collaborate with the HR team to enhance employer branding efforts and participate in recruitment events, job fairs, and networking activities.
- Stay updated on industry trends, best practices, and emerging technologies in talent management to continuously enhance our programs and practices.
Qualification and Requirement:
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- 5 years experience as a Talent Acquisition officer or in a similar HR role.
- Strong knowledge of talent management strategies and best practices.
- Familiarity with recruitment and selection processes, employee development, and succession planning.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with stakeholders at all levels.
- Exceptional organizational and project management abilities, with a keen eye for detail.
- Analytical mindset, capable of interpreting data and metrics to drive informed talent management decisions.
- Proficiency in ATS and Talent Management software/tools.
to adapt to a fast-paced and changing environment while managing multiple priorities.
Seamstar Persona:
To successfully become a Seamstar, you will have to:
- believe in our vision and mission;
- be smart and result-oriented;
- be honest;
- be respectful;
- be a good communicator;
- be kind, yet firm when necessary;
- be a good team player; and
- know how to have fun, and be willing to partake in team-bonding activities.
Benefits
Seamless Perks:
- Competitive salary.
- On-site recreational/workout facilities.
- Tea/coffee whenever you work at the office.
- An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
- Airtime allowance.
- Career growth opportunity.
Job Specifications: Head of Credit Sales (Embedded Finance)
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
We are embarking on an ambitious and exciting growth strategy that will lead to a significant transformation of the business, and you will play a significant role in this journey.
As the Credit Sales Manager (Embedded Finance), you will be responsible for managing the sales operations and driving revenue growth across all the company’s Credit products. Your goal will be to grow the loans business to beat projected numbers.
Responsibilities
- Develop, get approval for & deploy go-to-market tactics for enrolling as many new SeamlessHR client firms as possible on Marketplace, increasing our share of pocket from existing customers
- Cross-sell our Procurement financing, Payroll financing, Special asset financing, Mortgage etc products to existing clients
- Recruit canvassers to drive the adoption of SeamlessPay, our salary payment application, towards our 200,000 salary objective.
- Grow conversion rate of new clients from Sales team efforts to marketplace onboarding and use
- Build and maintain a strong pipeline of prospective customers through direct prospecting, relationships, referrals and inbound leads.
- Generate revenue through strategic sales & channel partnerships.
- Identify opportunities to increase sales and profitability by targeting and mapping out opportunities within large and medium enterprises.
- Strategically gain and maintain access to decision makers (typically c-suite staff members) in key prospect accounts in the assigned territory.
- Develop and arm yourself with tools to help you lead all aspects of the consultative sales process, including new business development, client research, demoing, closing, and follow-up.
- Identify employer and employee alternatives to our offerings. Conduct in-depth research on competitors’ products, pricing, and market success to gain insight into employer/employee preferences and interests.
- Coach sales teams and help structure sales opportunities and deals.
- Collaborate with operative peers across functions (including Sales, Marketing, Engineering, Customer Success, and Product Development) to create visibility with target accounts and drive engagement of target prospects at both the individual contributor and executive level.
- Effectively navigate and negotiate contracts.
- Achieve & exceed monthly/quarterly sales quota.
- Be responsible for customer happiness and renewals
- Deliver reports regarding key prospects and sales potentials on a regular basis.
- Uphold the company’s brand, core values, and culture pillars at all times
- Undertake ad hoc duties as agreed.
Qualification and Requirement:
- Resilient
- Innovating
- Collaborating
- Being Accountable
- Leading self and people
- Leading business and taking responsibility
- Having a heart to take on challenges
- Revenue driven
Functional/Technical Requirement:
- Bachelor’s Degree from a reputable university.
- Minimum of 5 years experience with technology/Fintech sales, Credit sales or any other vertical with a similar sales motion and a cumulative of at least 10 years of working experience.
- Experience with selling loan products to individuals and corporates
- Fully competent in the development and implementation of a comprehensive sales motion well adapted to the opportunities on the ground A good understanding of strategy
- formulation and execution.
- Comfortable with leading a metrics-driven organization.
- Be willing to travel where necessary
- Good people management, leadership, decision-making, and problem-solving skills.
- Excellent written, verbal, and non-verbal communication skills.
- Excellent networker and listener with strong negotiation and persuasion skills.
- Must be able to thrive in a fast-paced and dynamic environment.
- Tech-savvy and knowledgeable of current trends in the tech business.
Seamstar Persona:
To successfully become a Seamstar, you will have to:
- believe in our vision and mission;
- be smart and result-oriented;
- be honest;
- be respectful;
- be a good communicator;
- be kind, yet firm when necessary;
- be a good team player; and
- know how to have fun, and be willing to partake in team-bonding activities.
Benefits
- Competitive salary.
- On-site recreational/workout facilities.
- Tea/coffee whenever you work at the office.
- An opportunity to play an important role in building one of the top SaaS start-ups in Africa.
Job Specifications: Enterprise Sales Manager (West Africa)
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
As Enterprise Sales Manager, you will be accountable for driving revenue growth and market share penetration of our enterprise products by closing new deals with clients.
Should be an integrity-driven sales professional with extensive experience in revenue targets within multiple market sectors in a fast-paced environment through direct selling and channels.
A passionate, ambitious sales professional with sales charisma and excellent skills in forming C-level relationships and driving mid-market sales.
Responsibilities
- Develop and execute a sales strategy to ensure revenue goals are met/exceeded.
- Generate revenue through strategic sales and channel partnerships.
- Focus on driving a “solutions selling” and “value selling” culture
- Build and maintain a strong pipeline of prospective customers through direct prospecting, relationships, referrals and inbound leads.
- Identify opportunities to increase sales and profitability by targeting and mapping out opportunities within large and medium enterprises.
- Meet and communicate with customers virtually or on-site, where necessary.
- Oversee the whole consultative sales process, including the pursuit of new business, client research, client demonstration, closure, and follow-up.
- Conduct extensive study on competitor products, pricing, and market performance to acquire insight into client preferences and interests.
- Effectively navigate and negotiate contracts.
- Develop and deliver reports regarding key prospects and sales potential on a regular basis.
- Uphold the company’s brand, core values, and culture pillars at all times.
Qualification and Requirement:
- 5+ years of relevant experience in Sales
- Experience with technology sales, preferably SaaS or any other vertical with a similar sales motion
- Proven track record of achieving sales revenue quota.
- Ability to work diligently and ethically toward the achievement of goals
- Excellent communication and interpersonal skills
- Outstanding attention to detail
- Results-driven and work well in fast-paced environments.
- Self-motivated and high energy
- Good initiative, judgment, decision-making, and problem-solving skills.
- Excellent networker and listener with strong negotiation and persuasion skills.
- Must be able to thrive in a fast-paced and dynamic environment.
Benefits
- Competitive annual gross salary (subject to tax and pension deductions).
- Health insurance and pension contribution.
- On-site gym and recreational facilities.
- Tea/coffee whenever you work at the office.
- Company gear/swag.
- Learning and growth opportunities.
- Flexible work arrangements.
- A healthy work environment with cool and smart colleagues.
- An opportunity to play an important role in building one of the top SaaS start-ups in Nigeria.
Job Specifications: Credit Sales Associate
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
You will also be responsible for seeking leads, then converting them to loan customers and gathering periodic feedback in order to improve our offerings and offer customers more value. More importantly, you will work with the team to innovate new products that can facilitate the improvement of employees’ lifestyles and enhance loan disbursement and collection.
As a company, we are passionate about our customers, fearless in the face of barriers, and driven by data.
As a product team, we value bottom-up innovation and decentralised decision-making.
We strongly believe the best ideas may come from anybody in the firm, and we are working hard to establish an atmosphere in which everyone feels empowered to suggest answers to the problems we confront.
We’re searching for individuals that thrive in a fast-paced, inventive, and customer-focused environment.
Responsibilities
- Work closely with our Heads of Credit Sales and Credit Products to increase loan adoption and achieve the targeted growth for the portfolio.
- Manage existing customers, understand how to contact and engage the corporate clients we have (employers) as well as their employees, to grow uptake and ensure seamless collection of their facilities.
- Demonstrate the tenacity required to set up, hold and close deals from both virtual and in-person client meetings.
- Draw insights from customer feedback, competition and intuition to improve user experience and to innovate on new products.
- Set ambitious goals for yourself and our team. Manage workflow to ship deliverables on time.
- Work closely with the engineering, design, marketing, and analytics teams across our global offices to grow our customer base through conversion rate optimisation, retention, and re-engagement initiatives.
- Keep up-to-date with relevant trends and practices within the local and international tech industry, especially embedded finance offerings by payroll firms.
- Apply and promote SeamlessHR culture and core values at all times.
Qualifications and Requirements:
- You have 4-6 years of experience (3+ in credit sales or relationship management) with demonstrated ability to convert leads to customers and to achieve set targets
- Demonstrate via detailed walk-through your sales motion to close deals
- You have demonstrable experience in managing people and/or teams.
- You have high numeracy, personal organisation and record keeping skills, along with proven intuition and skills for solving customer problems.
- You have top-notch analytical abilities; you measure initiatives quantitatively, and you draw actionable insights to guide decisions.
- You are creative and have a track record of testing and launching new ideas, with a record of having transcended revenue and customer acquisition targets
- You know that startups are a team sport, so you listen to others, speak your mind, and ask questions. You are a great collaborator, learner and teacher.
- You possess effective written and verbal communication skills.
- You are resourceful; you know how to do more with less, and you’ve worked in lean teams that have had a large impact. You are not afraid of big challenges, and you get the job done.
- Experience in either banking or Fintech products is an added advantage.
Benefits
- Competitive salary.
- Great work culture and multiple opportunities for growth and self-development.
- 15 days of annual leave, excluding federal public holidays.
- Health insurance coverage.
- Monthly employer pension contribution.
- On-site recreational/workout facilities.
- Flexible/hybrid work arrangements.
- An opportunity to play an important role in building one of the top SaaS start-ups in the global emerging market.
Method of Application
Interested and qualified individuals should submit an application by selecting the “Apply” button below
Deadline: August 2, 2023
