Moniepoint Inc (formerly TeamApt Inc) is a fintech company founded by Tosin Eniolorunda in 2015 focused on providing financial solutions for businesses.
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Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit, and business management tools they need to succeed.
Applications are invited from all competent graduates, and they are encouraged to apply for the customer officer role at Moniepoint Inc.
Job Specifications: Customer Conversion Officer
Job Type: Full Time
Required Qualifications: BA/BSC/HND
Location: Lagos | Nigeria.
Job Description:
- Tracking pending loan requests and following up with the Field Credit Officers to ensure the loans are disbursed
- Engaging customers who have begun the process but have not completed the KYC update process to discover their challenges and help them walk through it
- Assigning customers who have indicated interest to Field Credit Officers and following through on their requests
- Use the appropriate methods/tools to provide accurate, valid, and comprehensive information.
- Provide suitable solutions and alternatives within time constraints; follow up with clients to guarantee resolution
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies.
Qualifications and Requirements:
- A minimum of a B.Sc/H.ND in any business-related discipline
- A minimum of 2 years of experience in credit risk or field verification is an added advantage
- Relevant Skills
- Apt attention to details
- Proven simple/complex analytical skills
- Excellent communication, presentation, and interpersonal skills
- Agility and perseverance.
Method of Application
Interested and qualified individuals should submit an application by selecting the “Apply” button below.
Deadline: Not Specified
